Uncover sales opportunities & drive retention with conversation insights.
Enabling customer experience teams to collect, share and extract insights from conversations in seconds.
Access customer trends
Anticipate needs to offer new features
Share insights across teams with seamless collaboration
Detect and repeat best practices
Retain more customers
Collect, share, and analyze feedback from any device or channel, at great scale and speed.
Get a 360° view of your customer journey in one single channel.
Use VoC insights to unravel business process inefficiencies and act on the improvements.
Create positive brand experiences to keep your customers coming back.
Drive high performance
Anticipate needs and allocate demands to the right channels.
Store and review recordings to better understand interactions.
Enable colleagues & employees to learn from qualitative data.
Speed up team onboarding & increase ticket resolution rates.
Analyze sentiment to predict customers’ behavior.
Detect patterns, highlight trends and offer the products & services people are really talking about.
Get marketing & sales teams up and running with the latest findings and opportunities.
Increase ROI, while reaching top of mind awareness.
Connect the tools you already use
AnswerBite will soon connect to the tools you use most. Enabling you to extract customer insights from all your communication channels.