Retain more customers by extracting conversation insights in seconds.
We enable Customer Success teams to build exceptional customer interactions by collecting, sharing and extracting insights from conversations in seconds.
Access customer trends
Anticipate needs to offer new features
Detect and replicate best practices
Share insights across teams with seamless collaboration
PARTNERS
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Monitor customer satisfaction as you grow
Learn from Insights
Capture the Voice of your Customers seamlessly across channels.
Retain more customers
Manage Customer Health and deliver on their true needs.
Increase ROI
Anticipate trends and share the latest findings with teammates.
Learn from Insights
Capture all your conversations with customers from any device or channel, at great scale and speed.
Get accurate transcription and store your conversations in one single place.
Use Voice of your Customers insights to unravel business process inefficiencies and act on the improvements.
Retain more customers
Anticipate problems and needs and quickly assign them to the right channels.
Surface multiple team coaching opportunities and replicate winning behaviors.
Monitor your customers' overall satisfaction and brand engagement through sentiment analysis.
Increase ROI
Detect patterns and trends to maximize impact with custom offers and campaigns.
Enable colleagues & employees to learn from qualitative data.
Get all the organization up and running with the latest findings and build on the features people are really talking about.
Connect the tools you already use
AnswerBite will soon connect to the tools you use most. Enabling you to extract customer insights from all your communication channels.
