Make the most of the conversations with your customers and offer the products & services people really want.
Listen to your customers, build on their true needs and uncover endless sales & business opportunities. AnswerBite makes collecting and extracting insights from conversations drastically easier and affordable, so you can focus on making the best decisions.
Get actionable insights from your conversations
Engage with Customers
Keep track of all your interactions with customers’, detect patterns & trends, analyze behavior.
Master the Experience
Learn from feedback, improve the experience, create stronger connections.
Supercharge your Business
Provide your teams with valuable insights, make data-driven decisions and grow your business.
Make your customers fall in love with your brand, and be sure they keep coming back.
Get actionable insights from conversations and keep your financial services ahead of the curve.
COLLECT & LEARN
Collect, share, and analyze feedback from any device or channel, at great scale and speed.
Gather all the sources of conversations in one place.
Get all the data stored in a safe, secure data lake.
Detect language & automatically transform speech into text.
Recognize entities, key phrases & sentiments. Analyze Behaviors, detect patterns, anticipate trends.
Extract meaning from unstructured data.
MANAGE THE END-TO-END EXPERIENCE
Turn your clients into promoters of your brand.
Get a 360° view of the customer journey at an easy-to-use dashboard.
Anticipate needs and allocate demands in the right channels.
Reduce handling times.
increase tickets' resolution rates.
Fix the most common product problems.
Build on the features people are really talking about.
Improve your process as you create unique experiences.
MAKE BETTER DECISIONS
Share knowledge across all business sectors & be sure your teams are making the best data-driven decisions.
Humanize your brand & Services.
Automate manual tasks.
Onboard colleagues faster.
Enable colleagues & employees to improve the operation with qualitative data.
Test new products & services before launching them on a big scale.
Get your marketing & sales teams up and running with the latest trends and opportunities.
Increase ROI,while reaching top of mind awareness.