Capture conversations everywhere
Video & audio file upload
Upload and edit pre-recorded video & audio conversations. Including MP3, M4A, and WAV.
Send audio/video branded surveys
Send a video message with questions for your recipients to answer from any device at their convenience.
Record calls and meetings
Capture the Voice of your Customers seamlessly across channels. Whether it’s on sales reps calls, recruiting meetings or listening to your customers feedback, we’ve got you covered.
High Quality,
accurate transcription
Keeping detailed notes from your meetings just got easier.
Extracting data from audio & video conversations is time consuming. With our transcription, your teams get their conversations transcribed in seconds, with trustworthy syntax. Less time spent on manual tasks = more time for the real deal.
Available in 31 languages.
Searchable Transcripts
All the team conversations at your fingertips
Universal Search
Look for specific keywords and key phrases across all your transcripts and map pricing, competitor and product mentions.
Topic Organizer
Categorize recordings into different collections and multiple labels to quickly organize and find them whenever you need.
Conversation Insights
Make sense of every interaction
AnswerBite goes beyond just tracking conversations. It actually derives data-driven insights by detecting the real motivations of each interaction, analyzing sentiment and intent and detecting patterns and trends in speech. Providing your teams with the right information to act at the right time.
Share and Collaborate
The easiest way to organize and share your insights.
Content Repository
Build and organize a repository of curated content, case studies and best-in-class playbooks to level up your teams.
Pinpoint and share findings
Select parts of your transcripts and share different moments of your conversations with colleagues, through email or link.
Make and save snippets
Create timestamps and save the most important threads into searchable collections.
Works with the tools you use
You will be able to integrate AnswerBite with the tools you love and leverage the power of conversational intelligence to extract actionable insights from all your communication channels.
Safe, reliable software
You’re in the control of all your convos. AnswerBite is compliant with the privacy and security requirements set in the US.
SOC 2 Type I Compliant
AnswerBite's system design complies with the following trust principles, set by the American Institute of CPAs (AICPA): security, availability, privacy, processing integrity, confidentiality.
GDPR-ready
AnswerBite is committed to the European Data Protection Regulation, (GDPR) ensuring all personal data of individuals is managed according to the regulation provisions and requirements.
HIPAA
Health companies have shared responsibility under contract addendum and can also rely on our HIPAA compliance rules regarding the access, use, and disclosure of protected health information (PHI).